TRADE NAME:

All T&C’s apply to both “Book Surgeon” and “Book Sculptor” and as such the two names are inter-changeable through-out.

DISCLAIMER:

I reserve the right to update or change my T&C’s at any time so you are advised to visit my web site frequently. If there is a discrepancy between these T&C’s and any hard copy brochures; the web site takes precedence.

The majority of repairs require the removal of the case. Under these circumstances new “front/rear end papers” and “fly leaf's” will be “tipped in” (glued). 

There are many factors beyond the control of the Book Surgeon that can affect the final outcome for example natural wear and tear, discolouration, unavailability of original materials, how and where a book has been stored.

Replacement cloth can occasionally result in a mismatch however the Book Surgeon will try to limit this where possible.  

The Book Surgeon cannot be held responsible for any consequential damage, depreciation or any (in) direct other losses or costs. 

The “handing over” of a book is giving the Book Surgeon permission to commence work. It shall be assumed prior independent advice has been taken; note the cooling off period below. 

LABELING:

A small discrete label shall be attached (typically) to the inside (rear) end paper; unless otherwise instructed.  

GUARANTEE:

All work is guaranteed for 12 months unless related to natural defects; mismatch; wear and tear; abuse or incorrect use/storage. All claims must be submitted with 30 days of delivery/collection with all goods returned. The Book Surgeons view on any claim is final.

NEW BOOKS:  

“Perfect Bound” books are not guaranteed to stay open so sewn pages are recommended. A choice of " Full Bound", "Half Bound" and "Quarter Bound" is available.

The spine shall be “Hollow Back” and square.  “Tight Back”, rounded and “Raised Bands” are available. 

Cases shall be hardback, made from 3 mm mill board and have square corners. Rounded corners, yapp edges and soft backs are available.

The client shall ensure pre-supplied printed pages are correctly ordered/orientated; the grain runs parallel to the spine, with sufficient margin to allow trimming and the reading of all pages.

The client shall retain copies of all pages so in the very unlikely event an unforeseen complication arises; a page can be replaced.

The “front/rear end papers” and “fly leaf’s” shall be “tipped in” (including sewn books), in “best match” weight and colour. The direction of the grain and weight of pre-supplied (printed) paper can influence the final outcome ("rippling" etc).

A university approved specification shall be provided for Thesis.

PRINTING SERVICE AVAILABLE:

Contact me for further details /options.

CUSTOMER PROPERTY:

Whilst all reasonable steps are taken, customer property and all goods shall whilst in my possession or in transit to / from the client be at the clients risk. The  client shall insure accordingly.

COPYRIGHT:

No work or materials (in) directly related to the Book Surgeon shall be copied without my written consent. Copying includes and is not limited to photocopying, scanning, photography, audio and visual recordings. Copyright extends to all presentations and workshops. 

PRICE & PAYMENT:

Prices are fixed. No deposit is required.

Full payment is required upon delivery / collection by cash, BACs, card or cheque made payable to "M.S.Holton". Book(s) become the property of the Book Surgeon until full payment is received.

GDPR & PRIVACY POLICY:
I shall collect your email, telephone number and postal address in order to allow me provide a service. I may use your details to send you products and services information.

To help determine the most appropriate course of action, I may request historical details and the monetary/sentimental value.

For the purposes of advertising and assisting future business, the Book Surgeon reserves the right to take photographs of any work undertaken. This shall include book content, hand written notes, presentations and workshops. 

If you do not wish to give permission you must contact me within the cooling off period.

None of your details or information provided shall be passed on to a third party without prior agreement.

Information collected is recorded in my “job book” and may be stored on computer which is backed up locally, in the “cloud” and on mobile devices such as phones. No information is destroyed after use unless requested.

My computer is protected by a fire wall and anti virus software and periodically updated. I only use bona fide providers for my web site, email and “cloud” storage.

My web site does not use cookies.

My “job book” is kept in my personal possession or stored at the registered address of the Book Surgeon. 

COOLING OFF PERIOD:

Book restoration and modification may impact authenticity or de-value a book.

The Book Surgeon shall make assumptions and use discretion in order to limit any impact; whilst providing a cost effective service to maximize longevity

No binding shall commence until after the 7th calendar day. This give clients time to digest my T&C’s, provide special instructions and seek independent advice.